Help

I called but the phone was off. Should I leave a voice mail message?

In order to help you please leave a voice mail message, if you have a reservation with us please provide the reservation number and we will contact you, as soon as possible. If you do not have a reservation with us and you wish to receive more information, please provide your Email address. Thank you

How do I choose the car type I wish to rent?

When you enter necessary details on the website, you will see a list of available cars, you will see filters, which help you to select the car type you are looking for.

How can I find the address of the car rental office?

When you are on the website and you enter necessary details, you will see the list of available cars. Before you select the car ,please click on the Company Logo and it will advise you.

Can I rent a car with a provisional driving license?

No, all the car rental agents we work with do not accept provisional driving licenses. You must have a full driving license in order to be able to rent a car.

Can I book more than one car at a time?

Unfortunately you cannot book two cars at the same time, as each car booked has it own reservation number. Please be advised if you need to have 2 cars for the same dates and location, you need to make 2 separate reservations and they must be made in the main drivers name and each driver needs to have credit card in his/her name.

What do I need to hire a car?

  • A credit card in the name of the main driver with enough funds for the car´s security deposit - Valid Pasport/ID - Full driving license, normally held more than 1 years - Your car rental confirmation voucher

What are the age restrictions for my rental?

Age restrictions are set by car rental agents. This means that for insurance purposes the car rental agent may have a minimum or maximum age of the driver they can rent to. All age restrictions will be in the terms and conditions of each rental. Some companies also have a young or senior driver’s fee for specific age groups.

Where can I check the T&C of the rental on the web site?

When you are making your booking you must confirm that you have read, understood and agreed to the rental conditions. If you click on rental conditions at this point your Terms and Conditions of your rental are available for you to view them.

How can I get a quotation?

You can get a quotation online on or alternatively you can call us, we will be happy to search the market for you and find the best price possible for your specific requirements.

Can I modify my reservation?

Our reservations team is always trying to help you if you wish to modify your reservation, your can easily contact us by telephone or by email or logging into your booking. We do not charge an administration fee for modifying or amending your reservation, but depending how you wish to modify your reservation, additional cost might occur. For example, if you need to modify the date pickup location, times etc we cannot guarantee the same price as originally quoted as car rental agents changes their prices constantly.

My reservation status is ON REQUEST what does this mean?

On Request means that your booking has not been confirmed yet and we are waiting for the confirmation of the local car rental company, as soon as the local car rental agents confirms your booking you will be send a detailed confirmation voucher. We always to get your booking confirmed within 24 hours.